Get the Sim Card in China and HK by Courier
To enhance our quality of services, whether you lose the SIM card in China or Hong Kong, you can get the replacement from our customer services center or arrange with our customer service officer, sending it to a location by Courier.
1. In Person:
Hong Kong:
Address of Customer Services Center: 
Unit 602, 6th Floor, Winfield Commercial Building,
No. 6 Prat Avenue, Tsim Sha Tsui, Kowloon.
( MTR entrance: Tsim Sha Tsui-A2 or East Tsim Sha Tsui-N2)
Services Hours: 11am –7pm (Monday to Saturday) and closed on Sunday & Public Holiday.		 Guangzhou:
Address of Customer Services Center:
19/F, Gao Xun Buildin, No. 416 HuanShi East Road, Guangzhou
Services Hours: 9am - 9pm
2．Customer Service Hotline : Hong Kong (852) 1021 388 (1-Card-2-Numbers) / 3112 2333